Jessops Care Plan
At Jessops, we know how easy it is to accidentally drop or damage things and then have the inconvenience of finding the cash for a replacement.
Thanks to The Jessops Care Plan, you won't have to. Provided by Domestic & General, the UK's leading specialist warranty provider, the plan offers a comprehensive aftersales service which puts your gadgets in safe hands.
With Jessops Care Plan you can enjoy protection on most product lines sold by Jessops over the value of £40, including digital cameras, and much, much more.
Get all these valuable benefits
• Protection against damage caused by accident • Protection against mechanical breakdown
• Unlimited repairs
• No extra charges when you request a repair
• If we can't fix it, you could receive a brand new replacement
• Access to a UK-based contact centre, 365 days a year
• Worldwide benefits, we will protect your product when you are using it abroad
• The care plan is for the piece of equipment so it can be transferred if you sell or pass the item on.
My product is broken, how do I get a repair?
• Our aim is to repair your product as soon as possible.
• Simply call us on 08444 810 500** and one of our customer service advisors will be happy to help you.
• When you call, please have your agreement number and a pen available.
• The advisor will give you a referral number and talk you through the repairs process.
What’s not included?
So there are no misunderstandings, here are a few key things that are not included in Jessops Care Plan:
• Delivery charges where a replacement product is provided
• Loss or theft
• Deliberate damage
• Cosmetic damage, e.g. scratches or chips
A full list of exclusions for your plan can be found in the Terms and Conditions.
*Subject to Terms and Conditions.
**Lines open 365 days a year. Calls cost up to 5p a minute from a BT landline. Charges from mobiles and other providers may vary.
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