Customer Service

We're here to help

Our friendly, UK based, customer service team are ready and waiting to help. If you have any questions regarding any of the products we sell, or if you just aren't sure which photography kit is right for you, get in touch, and we'll be happy to help.

Get In Touch
In order for us to best deal with your enquiry, please use one of the following ways to contact our customer service team.

  Telephone Email Live Chat
 Mon - Fri 9:30am - 5pm 8:30am - 6pm 9:30am - 5:30pm
 Wednesday 25th Dec CLOSED CLOSED CLOSED
 Thursday 26th Dec CLOSED CLOSED CLOSED
 Friday 27th Dec 9:30am - 5pm 8:30am - 6pm 9:30am - 5:30pm
 Monday 30th Dec 9:30am - 5pm 8:30am - 6pm 9:30am - 5:30pm
 Tuesday 31st Dec 9:30am - 5pm 8:30am - 6pm 9:30am - 5:30pm
 Wednesday 1st Jan 2025
10:30am - 3:30pm 10am - 4pm 10:30am - 3:30pm
 Thursay 2nd - Friday 3rd 9:30am - 5pm 8:30am - 6pm 9:30am - 5:30pm
 
       
Placing an Order

If you need to speak to a product expert before placing an order please use one of the below contact methods.

  
Business & Large orders

If you are looking to place an order for a business or school please email us using the button below and one of our dedicated sales experts will be happy to help.

 
Price Match Promise
You can submit a price match request online. Find out more about our price match policy.
Order Updates

Tracking your order
If you have received a tracking number and your order has not been succesfully delivered then contact us with your tracking number as soon as possible.

Order query
If you are looking to find out further details regarding your order, the quickest way to get in touch is using our live chat.

Please remember to quote your order number when contacting us.

Frequently asked questions

Most answers can be found here in our FAQ's, however if you still need help with something else please get in touch using one of the below contact methods.

 
Trade-in

It’s quick and easy to trade-in online and using our free, insured courier service, you won’t even need to leave your home. Click here to get a quote.

Contact us via Social Media

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