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Store Manager - Contracted Hours: Minimum 40 per week | Leeds

The Store Manager is accountable for delivering Jessops goals, inspirational customer service, operational compliance and colleague development. Delivering the needs of the business through their team and for their customer.
Accountable for:
  • Store financial performance - delivering on targets across all KPIs
  • Customer experience
  • Colleague engagement
  • Health & Safety
  • Performance management of all colleagues
  • Operating efficiently and within budget
  • Store Standards
  • Adherence to all company policies & processes
  • Maintaining the store at the highest levels of operational effectiveness
  • Always looking forward, with a plan to constantly challenge and develop; yourself, your team and your business.
Knowledge, Skills and Experience:
  • Experience in people management, leadership and direction – setting a clear direction for your team, inspiring others, and able to articulate our values with conviction
  • Communication and influencing skills that generate commitment and loyalty
  • Passionate about people – from customers to stakeholders
  • The ability to prioritise workloads
  • A commercially minded approach to retail
  • The ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you
  • Previous high level retail management experience is essential
  • Constantly challenges own knowledge and drives own learning
  • Desirable – knowledge of photography and the camera market
Deliverables:
  • Revenue target across; hardware, accessories, photo, academy and JCP
  • Attach rates for; accessories and JCP
  • Efficient operation of a repair offering
  • Efficient and compliant trade-in offering
  • EBITDA in line with budgeted performance
  • Colleague engagement
  • H&S compliance
  • Customer experience measured through mystery shops and CX programs
Job Type: Full-time
Benefits: KPI driven Bonus, Employee discount
Schedule: Monday to Sunday (based on shifts)
Work Location: In our Jessops Leeds store
Please send your cv to the email below:

Sales Expert - Contracted Hours: Minimum 36 per week | Kingston

The Sales Expert is responsible for delivering Jessops goals, inspirational customer service, operational compliance and exceptional store standards, being an integral part of the store team, and delivering on the needs of the business and the customer.

Responsible for:

  • Delivering exceptional customer experiences
  • Following the company’s customer journey
  • Maintaining a high level of product knowledge
  • Being multi-skilled across the sales & photo parts of the business
  • Maintaining high store standards
  • Adherence to all company policies & processes
  • Maintaining a safe and secure environment

Knowledge, Skills and Experience:

  • Passionate about people
  • Great communication skills, both written and spoken
  • Ability to thrive in a challenging and fast-paced retail environment
  • A commercially minded approach to retail
  • Photographic knowledge is required
  • Curious and driven to continue developing and challenge own knowledge
  • A can-do attitude
  • Sales experience is essential

Deliverables:

  • Customer experience (as measured by mystery shops and CX programs)
  • Revenue and sales quality metrics
  • Accurate and efficient operation of the photo business
  • Compliant trading in line with all regulations, guidance, processes and policies

Job Type: Full-time

Benefits: Employee discount

Schedule: Monday to Sunday (based on shifts)

Work Location: In our Jessops Kingston store

Please send your cv to the email below:

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