Communications from the site
Your details will be collected in a database and subscribers will receive the following communications from Jessops.com.
Special Offers and Updates
We send all new account users a welcoming email to verify password and username. Established account users will receive newsletters on products, services and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes.
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Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers.
For example, we may pass details to our suppliers of the number of users
looking at/purchasing their products, or the number of click-throughs
from their own sites. This is not linked to any personally identifiable
Third Party Intermediaries
For the purpose of credit/debit card authorisation we will pass your
name and address to our Bank.
For the purpose of delivering your parcel we will pass your name and
address to Parcelforce, or another of our parcel carriers.
These companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
We partner with a third party company “CEWE”, to provide “Jessops Photo” online printing service. When the user signs up
for these particular services, we share names, or other contact information
that is necessary for the third party to provide these servies. If
the customer places an order using the "Jessops Photo" service
then payment will be taken by CEWE. CEWE are not allowed to use
personally identifiable information except for the purpose of providing
the "Jessops Photo" service. Customer wishing to opt-out
of emails and online marketing promotions may do so from the Jessops Photo website.
In the event Jessops goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets,
users' personal information will, in most instances, be part of
the assets transferred. Users will be notified via a prominent notice
on our Web site for 30 days prior to a change of ownership or control
of their personal information. If as a result of the business transition,
the users' personally identifiable information will be used in
a manner different from that stated at the time of collection they will
be given choice consistent with our notification of changes section.
Our users are given the opportunity to 'opt-out' of having
their information used for purposes not directly related to our site
at the point where we ask for information. For example, our order form
has an 'opt-out' mechanism so users who buy a product from
us, but don't want any marketing material, can keep their email
address off of our lists.
User of the Jessops Photo may opt-out of email newsletters via the Jessops Photo website.
This Web site contains links to other sites. Please be aware that we,
Jessops, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every Web site that collects
personally identifiable information. This privacy statement applies
solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. The requested information typically includes contact
information (such as name and shipping address), and demographic information
(such as postcode). Contact information will be used and may be shared
with the contest/survey sponsors to notify the winners and award prizes.
Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site.
Send Wishlist Facility
If a user elects to use our referral service for informing a friend
about our site/products on our site, we ask them for the friend's
name and email address. Jessops does not store this information, which
is used for the sole purpose of sending this one-time email and tracking
the success of our referral program.
This Web site takes every precaution to protect our users' information.
When users submit sensitive information via the Web site, their information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. This uses 128 bit encryption, the highest currently
While on a secure page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open, when users
are just 'surfing'.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users' information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our Web Sales
or Dispatch teams) are granted access to personally identifiable information.
The servers that store personally identifiable information are in a
secure environment, in a locked facility.
If users have any questions about the security at our Web site, users
can send an email to email@example.com.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to users
it is necessary for us to supplement the information we receive with
information from 3rd party sources.
We use AFD software to verify a user's address to gain authorisation
for sales charged to their credit/debit card.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as
postcode, phone, email or postal address), or if a user no longer desires
our service, we provide a way to correct, update or delete/deactivate
users' personally identifiable information. This can be done by
emailing our Customer Support at firstname.lastname@example.org. Or, contact
us by telephone or postal mail at the contact information listed at the bottom of this page.
Notification of Changes
to this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we
use it, and under what circumstances, if any, we disclose it. We will
information was collected.
If, however, we are going to use users' personally identifiable
information in a manner different from that stated at the time of collection
we will notify users via email. Users will have a choice as to whether
or not we use their information in this different manner. However, if
users have opted out of all communication with the site, or deleted/deactivated
their account, then they will not be contacted, nor will their personal
information be used in this new manner. In addition, if we make any
material changes in our privacy practices that do not affect user information
already stored in our database, we will post a prominent notice on our
Web site notifying users of the change. In some cases where we post
a notice we will also email users, who have opted to receive communications
from us, notifying them of the changes in our privacy practices.
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